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Preview and publish your survey

Updated over 4 months ago

Nothing goes live until you’re 100 % sure it looks perfect. Compra gives you a full test-drive—plus a one-click publish—so you can catch issues before customers ever see them.


1. Save as Draft

Every new survey starts in Draft status. Edits auto-save, so you can step away at any time without losing work. You’ll see a Status: Draft badge in the top-left corner with the survey name until you publish.

2. Open Preview Mode

  1. Click Preview in the header.

  2. A window appears that mimics the exact customer experience with the logic jumps, thank-you screen, everything.

  3. Walk through all logic paths to verify the routing.

Tip: Need to reset? Hit Restart to clear your answers and start fresh.

3. Fix Issues & Re-check

Made changes after preview? Just hit Preview again—no need to leave the builder. All edits update instantly.

4. Publish

Ready to collect insights?

  1. Click on Publish Survey.

  2. Make sure you have added Compra surveys on your Shopify online store. If you need more help with this, check here.

  3. Once this is done, the status flips to Active. Any customer who meets your audience rules will now see the survey.

5. Monitoring After Launch

  • Responses Dashboard updates in real time once the survey is live.

  • Need to make major responses to a live survey? Duplicate it, edit the draft, then publish the new version for a clean analytics split.

6. Unpublish or Move to draft

  • Unpublish moves the survey back to Draft—responses stop immediately.

  • This hides your survey from your Shopify Online store. Don’t worry your data remains accessible in analytics.


Remember: A quick preview cycle beats discovering mistakes after thousands of impressions. Test thoroughly, then publish with confidence! For a swift experience, just enable one of our expert curated templates.

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