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Target by location

Updated over 4 months ago

Target the survey only to customers including or excluding from selected countries, states or cities.

Use-case #1 – Shipping Feedback

Goal: Validate shipping experience in local and international markets

Targeting Rule: Shipping country India, Canada, United States

Survey: 3-question CSAT on delivery speed & packaging

Win: Prove improvements before full international rollout.

Use-case #2 – Seasonal Product Pulse

Goal: Gauge winter-collection demand.

Rule: Location = Northern-Hemisphere countries

Survey: Quick poll on preferred cold-weather styles

Win: Optimise inventory by climate.

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