Show surveys based on how many orders a customer has placed.
Use-case #1 – Post-Repeat Purchase Insight
Goal: Learn what keeps customers coming back.
Rule: Order count ≥ 2
Survey: Ask what made them reorder.
Insight: Identify repeat behavior triggers and amplify them.
Use-case #2 – First Order Motivations
Goal: Capture motivations of first-time buyers.
Rule: Order count = 1
Survey: Ask what convinced them to try your brand.
Insight: Improve conversion of new visitors.